Returns & Exchanges
We offer a flexible return policy for all Sunspel items, allowing you to return or exchange your purchase within 28 days of receipt provided items are in original, unworn condition. Our goal is to ensure your complete satisfaction with the quality and fit of our luxury essentials.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached, and include the completed returns form inside the parcel.
Ship the Parcel
Attach the provided pre-paid shipping label to the outside of your package and drop it off at your nearest authorized collection point.
Receive Refund
Once our warehouse team has inspected the returned goods, we will process your refund or exchange within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing